Let’s just start by saying that this started due to a little fender bender so that was no bueno but it ended in a great way. TBH my car has never looked better. I am amazed by the detail these guys put into restoring my car to how it looked originally. This all went through my insurance claim so I’m not sure what to compare it to but the process was seamless, and I mean seamless. From the start of my claim, I took my car there the next day met with the shop. From that point on that was the most effort I had to put forward.
Extremely detail oriented informative repair shop
The text updates are perfect from the start you receive detailed progress from their system through text message updates. This includes the estimate which included detailed images of the damage of your car and also existing damage and the actual estimate. This goes on daily which automatically sends you detailed progress of the work and approximate completion. They stated it would take about 12 days total to repair my vehicle from the start of November 30. I was so surprised to receive a message Wednesday stating my car was ready. That was 5 days early.
They also have an enterprise rental within the shop that from my experience going through insurance was seamless as well.
Called enterprise 30min before I arrived to the shop, Car arrived by the time I was done with the initial meeting. Keys to hand and off I went. Then you just bring it back when you pick your car up and leave the rental with the shop. Can’t make it easier than that.
The entire process was one of the most convenient experiences I’ve had in a long time KUDOS KUDOS.
The one thing I would fix is if you’re calling the shop, it was a little hard to get through at times and it sends through a system to connect you with the local office which was tricky at times. This isn’t even a negative just feedback. Definitely recommend this place for any collision or body work needed. A+