Crash Champions - Norman

Let me begin by saying I wouldn't have any knowledge of this place had I not been in an accident and that's really the only downside to this place (so far). What I can say is that the lady who first helped me get everything started, the paperwork, going over the process, how everything is supposed to work, etc. Anyway, the lady (I didn't even catch her name) at the front desk is so wonderful, so helpful and kind. I was happy to see her kind face when I first walked in and became quite comfortable after we started talking. I'm sure that many if not most of the individuals who walk into that building are not happy to be there and end up taking their anger and frustration out on her and yet she remains kind and tries to be helpful and reassuring.

I have yet to see my vehicle after repairs have been made but any amendments to my review will not be about her, rather, the changes in my review will solely be about the technicians, the repairmen and the adjustments made to my vehicle. I just wanted to make that clear because her 'service' was quite wonderful. Thank you, Ma'am, whatever your name was. I apologize for not remembering it.

I did a fantastic job bearing my van. I only was it fixed, it was fixed better than when I got it! They worked well with my insurance company, communicated frequently about updates in the repair timeline. All in all a great experience. Hopefully I won't be body repair ever again, but if I do Service King will be my first choice.

Lauren and Ken have been so helpful and patient as they repaired the damages to my vehicle! They also held to their life time guarantee as I continued to have issues after my car (due to the initial accident) and have helped to ensure it receives the necessary repair work. Highly recommend

5 star experience! I got into a slight fender bender during the last ice storm, and even with the shortage we are having they had my car in, and out within a few weeks, and keep up great communication through out the process. I urged that I needed my car back by a certain point, due to a trip I had previously planned, and they honored that, and had my car ready just in time, after I got my car back I noticed a few chips, and scrapes i didn’t have before, and brought my concerns up with corporate, and they directed me to the manager who quickly got me booked for him to look at it, and quickly offered to touch up the scratches and scrapes along with buffing some damages. The ladies at the front had been very pleasant with me throughout this entire process. 10/10 all around good honest people. I would recommend people here. (They also cleaned, and detailed my car which was a very nice surprise.)

They did a amazing job on my car Mr Yorick was good at getting everything I need done and in a timely manner thank you so much your customer service was better the the insurance company