Crash Champions - Grady Way

I will never forget the amazing care and service from Ed and his technician when I was visiting the area and my Dodge Caliber had an unexpected major issue. Ed was very compassionate; he took the time to explain the issue and then expedited the part and repairs so I could get back home and start my new job the next week. I was so grateful for their efforts and kindness. Thank you!!

Bill was straight up with me and told me my car was FUBAR..needed a new transmission, struts, and over 6k worth of work. They diagnose it for free and he recommended a transmission flush and then to sell the car because it was going to strand me. I scheduled the flush and they went to look at it a second time..and he advised that it was completely screwed and he said he didn't want to take my money and waste my time . Very honest up front professional and sweet. He referred me to a used car lot that will do trade ins on junker cars. I ended up being able to trade mine in and get out from under it before it broke down. Very happy with the level of honesty and good service here. Most mechanics are downright crooks and thieves. I would recommend this place to anyone. Reasonably priced too!!

The staff were friendly and helpful. Unfortunately my vehicle was too badly damaged for repair but they were upfront and honest with me form the beginning. They were very accommodating while I made arrangements to have my vehicle towed to my house. I only service my vehicle here and will definitely got back in the future.

Ed was very helpful and courteous. Just moved here and drove my jeep across the country my ABS light came on and was jeering. Worried, I took it to the closest place to me, thankfully it was here. Diagnosis and part came in with in the hour, also did an oil change and she's good as new! Thank you so much! I've found my mechanic while I'm out here for sure!! Thanks again guys!!

I worked with the manager, Ed, via phone for estimates, pick-up of my truck, and progress of repairs.
He was informative, and through. He made sure that the repairs were done correctly and complete. An additional part was needed to do the job right. He informed me what was needed and gave me the choice whether or not to include it.

I am quite pleased with the results and cost involved. I would recommend his shop in Renton to anyone in the South Seattle area.