Crash Champions - Euless

Service King had my vehicle for a total of 6 days and they kept me well informed via my preferred method of contact which was by text message. I've taken previous vehicles here and I wasn't expecting anything less than a satisfactory experience. I am very happy with how good my vehicle looks! Keep up the good work!

Courtney, Andy, and Gabriel were wonderful to work with. They kept me informed and helped turn a frustrating situation into a smooth and easy process. I’m very happy I brought my car here. Thanks, y’all!

I was in a pretty serious car wreck. Service King did a fantastic job! They kept me updated on the progress of my vehicle and even so when parts weren’t available. Their customer service was outstanding!They have made me a customer for life! I would highly recommend Service King-Euless.

Pros: Service King did a great job dealing with my atrociously slow and incompetent insurance company, Progressive.

Kept me very well informed on the progress. I received automated texts every time it progressed to the next step or when it delayed. When completed they called me an Uber to come pick the vehicle up. They greeted me by name and knew which car was mine so I didn't feel like I was just a paycheck to them. Front desk people were intelligent and organized. My vehicle was clean so I believe it was washed!
Few days after I took the car home I was bothered that one headlight was new and the other was original and they looked noticeably different in age. I called and they were willing to go above and beyond in giving me a new headlight if thats what I wanted. I was happy with a simple buff. They had me in and out in 20 mins and looked new. A few weeks later I realized holes weren't drilled for the front plate. I stopped in at 5 pm randomly and they had it fixed in 5 minutes. I honestly couldn't ask for anything more from a repair company. They stand behind the work and gave me zero grief about coming back in. Can't speak for all Service Kings but this location was top notch.

CONS: the repair did take about 30 days once insurance gave the go ahead but I understand parts are harder to get now and it's not their fault. They were a little pushy on the after completion surveys via texts and email but again its understandable since they did great work and deserve the feedback.

We were impressed with the professionalism and constant communication Service King provided us while our vehicle was in their care. The only surprise was the estimate was way off from the final price. In fairness, they did tell us the estimate could not be exact as they would not know the extent of the internal damage under damages to the body.

Our car was done sooner than expected and the quality of the paint is excellent.
Highly recommend this Service King. You will be pleased.