Crash Champions - Dwtn Nashville

I literally can not say enough wonderful things about this place. From the beginning of our interaction to the end. Everyone was so nice and so pleasant. Jeff was very transparent with me up front letting me know that due to Covid certain parts were taking a little longer to get. I dropped my car off on 12/29/22 and wasn’t expecting to see it again till February or March. So I was completely shocked when they called me today 1/10/23 to tell me that my car was ready to be picked up. I 100% will be recommending them to everyone I know or meet that needs to get their car fixed!!!!!

When I first came into Service King I immediately thought this process was going to take forever and that I am probably going to deal with someone that is rude and they are going to over price and basically become a sales person. Wasn't in the mood and was not going to have it and already had my defense up. However, that is not what I received. Service King was an amazing experience. Thank you to Tyler Z and Brian A both were amazing and was very apologetic because the day I brought my truck in they had no records of my appointment, but immediately ensure me that they will take care of me no matter what. Took exactly a week to fix my vehicle. The process was super easy and by hands down if they were able to do oil changes and tune-ups for my truck, I would definitely bring it in to get those services done. I would rate this whole process a 10 - 10 being the highest and was beyond satisfied.

I am not one to write review, but what I have been dealing with before coming to Service King was a nightmare and this deserved a review. Thank you to Service King and Tyler and Brian for making this process smooth.

My vehicle was stolen and in an accident. Service King received my vehicle after it sat for 30 days at another Collision Center and nothing was done. I immediately moved my vehicle and in two days Service King Main Street, Nashville started working on it getting estimates and all. After meeting with John about what needed to be done, i knew instantly my vehicle was in good hands. They informed me by text and email weekly on the repair process. I was very impressed on how professional Service King was. Mark, Brian, and Lisa made me feel at home each time I visited. My vehicle was there from May 2022 to the first week of October 2022. If I had to this again, Service King will remain my choice of a Collision Center hands on. I enjoyed the work they performed on my vehicle 2019 Kia Sportage, it looks brand new.
Service King Main Street, Nashville very professional and will not mess over you.

Thank you again Service King, Main Street 10 stars.

First time experiencing a auto collision place. When I walked in I was greeted very nicely right away, an got straight to my situation. I was told what would happen step by step (by texting me), an was kept caught up the whole way through. Being it was the holidays I expected a much longer delay but everything kept rolling right along right on up to completion. Big Special Thanks to mechanic Tony Weaver, young lady Lisa and manager Lee for a GREAT HAPPY first-time customer experience at Service King!!

I have used the services of Service King Collision, downtown Nashville over the years and have had nothing but an excellent experience each time. Today Lee, the Service Mgr. and one of his techs made my day by fixing something that another shop had left half done. The repair work is excellent and the customer service is top notch!

I was in a terrible wreck that left me physically and emotionally shaken. A few days later when I came to Service King to view the damage, I became quite emotional. Amber was genuinely caring and compassionate. She was willing to listen to our concerns and answered all of our questions. Amber reassured us that they would take care of my car and boy did they! The staff at Service King did a FANTASTIC job on my SUV in a short amount of time. The customer service is beyond excellent! I highly recommend the Downtown Nashville Service King location!