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Service Advisor-AAA Insurance

Position Details

Service Center: Fountain Valley, CA
Position Type: Full Time

Are you looking to join a TEAM that values each player? Are you tired of being treated like a NUMBER? Not having the tools and equipment needed to SAFELY repair today’s vehicles?

It’s no secret that Crash Champions is one of the fastest-growing collision repair companies in Chicagoland. With state-art-facilities, filled with only the best equipment and most highly trained collision repair team in the industry, Crash Champions treats each and every employee like an integral part of the collision repair process.

Lucky for you, we are actively seeking the BEST of the BEST in collision repair service advisors. These employees must be highly motivated, dedicated and driven to be the best they can be every day.


Responsible for effectively converting prospective clients into lifelong customers.

Work directly with current and potential customers demonstrating a friendly, accommodating, cheerful attitude. Must be well-groomed, outgoing and able to get along with others.

Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety and value.

Prepare all estimates in a manner that enables the organization to achieve profit benchmarks.  Working directly with AAA Insurance to exceed insurance KPI's, performance and expectations.

Prepare each estimate in an accurate and timely fashion as to provide the production department with a detailed “blueprint” of the repairs

Provide all estimates in such a manner that allows the organization to succeed in our DRP relationship’s KPI’s.

Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.

Focus every day on utilizing the Crash Champions Total Sales Attitude (TSA).


Competitive pay

401K with company match

Medical/Vision/Dental Insurance


Crash Champions began as a small shop in New Lenox, IL. After years of owning just one location, President and CEO, Matt Ebert, knew that he was doing something truly different in the industry and began to open more locations throughout Chicagoland. Since 2014, the Crash Champions name has grown to include 60 locations in 7 states, with more opening in the coming years. Crash Champions has changed the way our employees and customers view the traditional “body shop”. Training to repair today’s vehicles is a top priority at Crash Champions and we continue to focus on OEM Certifications to ensure safe and proper repairs. We are not your traditional body shop, we are Crash Champions, Your Collision Repair Heroes!